This statement covers the services provided by the website: https://www.etscsv.com
The purpose of this statement is to inform users of the website, about the information that is collected from them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.
The Data Protection Act 1998 establishes rights for individuals whose personal data is processed by a third party. Any organisation which processes information about living individuals is a data controller for the purposes of the Act. EtsCSV, as data controller, is required by the Act to ensure that individual data subjects are aware of how their personal data may be used, the purpose/purposes for processing that data and to whom, if anybody, that data may be disclosed.
Some areas of the site require you to actively submit information in order for you to benefit from specific features. You will be informed at each information collection point what information is required and what information is optional. Some of this information may be personal (information that can be uniquely identified with you, such as your full name, address, email address, phone number etc.) We only collect such information when you choose to supply it to us.
- Comments, questions and feedback
- File uploads
- Site usage information, using cookies
If you send an enquiry by e-mail to either a specific contact or a general enquiry, we will only use your personal details obtained from your enquiry to respond to your query. If you submit a general enquiry we will retain your contact details for the sole purpose of helping us to improve the quality of our services.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- Enabling a service to recognise your device so you don’t have to give the same information several times during one task
- Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them.
As a data subject, you have various rights under the Act, including a right of access to any personal data being held about you by EtsCSV as the data controller. We will supply you with details of personal data we are holding about you on request. Please contact us for further details on how to obtain such information.